The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious, providing a comfortable atmosphere to relax after a long day. The bed's comfort elevated our sleeping experience.” view full review
Relaxing Pool Area
“The pool area was a great spot to unwind. While there could be more umbrellas, the overall ambiance made for a relaxing getaway.” view full review
Impressive Sea View
“Our room featured a stunning sea view that was truly the highlight of the stay. Waking up to that vista was just good!” view full review
Buffet Experience
“Although serving yourself wasn’t an option, the portions served were well-prepared, and it was nice to try different dishes during our stay.” view full review
Carretera Aeropuerto Entrada por restaurante Los Pavorreales
Laguna de Tres Palos
2.0
km
Costa Azul
Playa Bananas
760 m
Night club
Baby'O Acapulco
1.1
km
Mall
Sanborns Acapulco Oceanic
850 m
Av Costera Miguel Alemán S/N
Diana the Huntress
2.0
km
Parque Norte 185
Parque Merle Oberon
1.0
km
Bahía de
Bahia De Santa Lucia
1.0
km
Theatre
Teatro Juan Ruiz de Alarcon
1.0
km
Beach
Playa Cici
1.0
km
Club Deportivo La Condesa Calle Roca Sola 17 Zona Dorada La Condesa
El Fuerte del Virrey Museo & Gourmet
1.1
km
Balcones de Costa Azul
1.2
km
Av Costera Miguel Alemán 500
Emotion Jai Alai
1.3
km
Av Costera 101
Paradise Bungy Acapulco
1.4
km
Rusta Especial Icacos
Jai Alai Acapulco
1.3
km
Calle Ninos Heroes de Veracruz 5-A
Excursiones Aca
1.3
km
Condesa Beach
1.5
km
Praderas de Costa Azul
2.3
km
Isla El Morro
1.9
km
AcapulcoMexico
Old Acapulco
2.4
km
Beach
Playa El Morro
2.1
km
Magallanes
Playa Magallanes
1.9
km
Night club
LOVE Acapulco
2.4
km
Playa del Secreto
2.1
km
Nearby
Beach
Playa Icacos
250 m
Restaurants
El Coctelito de Katan
30 m
Andador de Tamarindo Fracc 2
Club de Playa Plaza Francia
250 m
Calle Francia s/n Fraccionamiento Club Deportivo
La Casa de los Abuelos
590 m
Avenida Costera Miguel Aleman 2909 Fracc. Costa Azul
Mariscos Pipo's
550 m
Costera M. Aleman
El Cabrito
630 m
Av. Costera Miguel Aleman 1480 cerca de Soriana Super en Costa Azul
La Mansion
490 m
Club Deportivo Avenida Costera Miguel Aleman # 81 Frente al Club de Golf
Takomar
460 m
Club Deportivo Avenida Costera Miguel Aleman 30 al lado del Hotel El Presidente
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
beachfront
helpful staff
noisy rooms
limited dining options
7.0/10
Very good
Rooms
7.0
Location
7.8
Service
7.2
Dining
7.2
Guest reviews
7.0/10
based on 6 reviews
3.5/5
based on 1438 reviews
8.1
8.1/10 based on 2612 reviews
#22 of 200 hotels in Acapulco based on Tripadvisor
Billy
United Kingdom,
December
2023
7.8/10
The hotel had spacious rooms but with a connecting door to the next room, allowing noise to travel, keeping us up until 3 am despite our complaints. The staff were excellent, though it cost an extra $30 per day. The rooms were worth the price paid and comfortable.
Rooms
8.0
The rooms were spacious and worth the price paid despite noise from the next room.
Service
7.0
The staff were helpful and friendly, although a bit busy chatting among themselves. The pool was clean, and the drinks were good.
Location
9.0
The location was great, right on the beach, making it perfect for those who enjoy beachfront stays.
Dining
8.0
The dining experience was a mix; while the food quality was incredible, there were issues with the service.
Facilities
7.0
The hotel had good facilities; however, the lack of valet parking made parking on the 7 floors a hassle.
John
United Kingdom,
September
2023
7.8/10
Despite the 7-day advance booking and confirming two days before, the room had a connecting door allowing loud noise from the next room party until 3 am despite our complaints. On the bright side, the room prep was on time.
Rooms
5.0
The room had a connecting door that allowed noise from the next room party until late, even after complaining to the hotel staff.
Service
9.0
The staff were helpful and the pool area was clean with good drinks. Easy access to public transportation.
Location
8.0
The location was perfect being right on the beach, great for enjoying beach activities like jet skis and boat rides for snorkeling.
Dining
8.0
The dining offered a delicious and predominantly Mexican menu with a great selection.
Facilities
9.0
The hotel had excellent facilities and amenities for a pleasant stay.
beachfront
noisy rooms
Joseph
United States,
August
2023
6.4/10
I chose a room facing the water with a balcony, but unfortunately, the adjoining room's noise disrupted our stay. The service had its ups and downs, with some helpful interactions and some outdated features. The location was good for beach activities but lacked nearby dining options. The dining offerings were decent but lacked variety. The facilities were adequate, but the overall value for money was mixed.
Rooms
7.0
My room faced the water and had a balcony, but the connection door to the next room allowed for noise from their party until late, despite raising the issue with hotel staff.
Service
6.0
The service had a mix of old and broken elements, but some interactions, like requesting water from security, were positive.
Location
6.0
The location by the beach was great for water activities, but it was far from restaurants, making dining options limited and not in the best neighborhood.
Dining
6.0
The dining was predominantly Mexican but lacked variety with the same offerings for all meals, though the staff was attentive.
Facilities
7.0
The facilities were standard, meeting basic needs but nothing standout.
Margaret
United States,
May
2023
8.2/10
My stay at the hotel was fantastic. The rooms were clean, comfortable, and offered amazing views. The staff was consistently friendly and helpful, especially the ladies at the reception and restaurant. The location was perfect, right on the beach, but it could get a bit crowded with kids in the water. The dining experience was good, especially for Mexican cuisine. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious, clean, and had amazing views.
Service
8.0
The service was nice, and the staff, especially the ladies at the reception and those working in the restaurant, were really helpful and polite.
Location
9.0
The hotel's location was perfect, right on the beach, offering easy access to beach activities. However, it could get busy, especially on weekends.
Dining
7.0
The dining experience was enjoyable with a great selection of predominantly Mexican cuisine. The staff was attentive and friendly.
Facilities
8.0
The facilities were convenient and well-maintained.
Great views
Crowded beach
Earl
United States,
May
2023
7.2/10
Despite having a connection door to the next room, which led to noise issues late at night despite raising the concern with hotel staff, the hotel location offers plenty of entertainment on the strip. The service was friendly but fell short on fulfilling promises. The dining options were varied and satisfying, while the facilities were overall good.
Rooms
6.0
The rooms had a connection door to the next room, resulting in noise disturbances until 3 am despite addressing the issue with hotel staff.
Service
7.0
The staff was friendly but did not meet expectations in delivering on promises made.
Location
7.0
The hotel is right on the strip, offering plenty of activities, but the surrounding neighborhood lacked nearby dining options and had noisy disturbances.
Dining
8.0
The dining experience provided a wide selection of dishes, especially notable for delicious breakfast options and attentive service.
Facilities
8.0
The hotel offers a range of activities including beach amenities like banana boats and jet ski rides.
Chris
United States,
May
2023
6.4/10
My stay at the hotel was a mix of highs and lows. The room I had offered an incredible view of the beach and bay, but unfortunately, the adjoining door with the next room allowed for some noise disturbance late into the night despite our complaints to the hotel staff. The service was slow, but the pool was clean, and the drinks were satisfying. The location, right on the strip, was convenient, although the neighborhood could use some updating. The dining experience featured flavorful Mexican cuisine for all meals but came with a pushy timeshare service. Overall, it was a stay with both pleasant and not-so-great experiences.
Rooms
7.0
The room had a postcard-perfect beach and bay view, and even a balcony.
Service
6.0
The service was slow, but the pool was clean, and the drinks were good.
Location
8.0
The location was right on the strip, which was convenient.
Dining
6.0
The dining was predominantly Mexican and flavorful, but there was a pushy timeshare service.
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